FAQ
Frequently asked questions
Everything you need to know about AI Visibility (GEO), how ChatGPT selects businesses, and how Emphanic gets you recommended.
What is GEO (Generative Engine Optimization) and why is SEO no longer enough?
Traditional SEO focuses on blue links in Google. When users ask ChatGPT, Perplexity, or Gemini for recommendations, AI engines synthesize a single conversational answer naming 1-2 top businesses. If your structured facts are missing, AI hallucinating or recommending your competitors.
Can you guarantee a position in ChatGPT?
No. AI answers are not deterministic and nobody has direct control over what ChatGPT recommends. What is possible: measurably improving your chances by fixing what AI models rely on, and measuring every week whether it works.
What does my AI Visibility Score mean?
The score represents the percentage of buyer prompt simulations across ChatGPT, Perplexity, Gemini, and Claude where your business was actively cited and recommended. A score of 75 means you appeared in 3 out of 4 high-intent buyer searches.
- ChatGPT
- 3 of 12
- Claude
- 1 of 12
- Perplexity
- 0 of 12
- Gemini
- 0 of 12
- Total score
- 8
Bar chart with the score per assistant and the mean below it.
How fast do I see results after adding the Emphanic Live Tag?
You see it in 90 seconds: the free check tells you whether ChatGPT, Claude, Perplexity and Gemini already mention you. Once your Live Tag is live, we ship the fix the same day, and a fresh measurement every week shows whether it moves. AI answers shift over weeks, not days, and nobody can promise a position; whoever does is lying about how these systems work.
Which AI engines do you check?
Emphanic checks ChatGPT, Claude, Perplexity and Gemini. We let all of them search the live web, so we measure what a customer sees today rather than what a model once memorised. These are the assistants consumers ask for recommendations.
How often do you measure?
The free check runs whenever you want, limited to 3 checks per hour. With a subscription we measure automatically every week, so you see a trend instead of a snapshot.
What happens with my data?
Your business details are used to run the check and are sent to OpenAI, Anthropic, Perplexity and Google as part of the questions. Your email address is only used for the report and a few follow-up mails with a working unsubscribe link. Deletion is always available via info@emphanic.com. Details are on the privacy page.
How do I cancel?
Monthly, with no notice period. You pay out the current period and nothing after that.
Is this the same as SEO?
No, but it is family. Emphanic focuses on being recommended in AI answers; SEO is about being found in search engines. Many fixes overlap, but AI engines weigh other things, such as entity clarity and citable content. Research across ten thousand queries also shows a strong correlation between good Google positions and mentions in AI answers, while backlinks show hardly any; it is a correlation, not proof of cause. Your SEO work helps your AI visibility along.
Who is Emphanic for?
For small and medium businesses with local or regional customers: installers, bakers, hairdressers, landscapers, garages, retail, dentists and clinics, financial and legal services, and specialists who depend on their region.
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